Terms and Conditions
Cancellation Policy:
- Standard Cancellations:
- Full refund if the booking is canceled at least 4 days before the scheduled pickup time.
- Late Cancellations:
- Cancellations made within 4 hours of the scheduled pickup will incur a fee based on:
- 4 hours/40 km or 50% of the total estimated rental cost (whichever is higher).
- For outstation bookings, full-day local charges will apply if canceled.
- No-Show Policy:
- If the vehicle arrives at the location and the trip is canceled, the advance payment will not be refunded.
Modifications to Booking:
- Modifications (such as changing rental dates, vehicle type, or pick-up/drop-off locations) are subject to availability.
- Changes may incur additional charges.
- Modification Fees:
- Additional fees may apply depending on the nature of the modifications.
- Pricing Adjustments:
- If modifications result in higher costs, the customer must pay the difference.
- If the changes result in a lower cost, the difference will be refunded, in accordance with our refund policy.
Return Policy:
- Early Returns:
- No refund will be provided for unused rental days unless specifically agreed upon; partial refunds may be issued at the discretion of the management.
- Prepaid Bookings:
- Prepaid bookings are non-refundable for early returns unless agreed upon during the initial booking discussions.
No Refund for Unused Services:
- No refunds will be issued for unused rental days.
Refund Policy:
- If eligible for a refund, it will be processed and credited back within 5-7 working days.
Contact Information:
- For any issues or inquiries, please reach out to us: